Shipping & delivery
We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further issues, please do not hesitate to contact our customer service. Below, we explain how your order will be processed and delivered.
Shipping Costs
We cover the shipping costs for every order in Australia. All our products are delivered to your home 100% free of charge. There is also no minimum order quantity required.
Shipping Your Order
Have you found the perfect look on our website? Then you'll want to enjoy it as soon as possible! That's why we ensure that your order is processed and shipped as quickly as possible.
Below are the average delivery times for all our packages:
- After placing your order, we need 1 - 2 business days to process it. During weekdays, this is one business day, but if you order on Friday evening or during the weekend, it may take slightly longer.
- Once your order is processed, it will be shipped, and it typically takes 4 to 6 business days to be delivered.
Once you've placed an order with us, you can track your package's arrival within a few days. You'll receive your personal tracking code via email, allowing you to track your order through our tracking partner. You can see how this works on our Track & Trace page.
To ensure your order is shipped today, you can always contact us by phone. Our service team is happy to assist you in making the right choice.
Delivery of Your Order
When your order is delivered, you can enjoy your purchase! However, things can sometimes go wrong. Do you want to exchange or return an item? Then visit this page.
Product Defect?
That's unfortunate! Unfortunately, products can get damaged during transport. In that case, we always deliver a new package for free the first time, but we cannot provide a refund. If it happens again, we will refund you the full purchase amount.
Placing an Order
The ordering process at Amys-Choice is very simple. First, you need to go to the product page and add the desired product to your shopping cart. Click the "Add to Cart" button.
It's important to make sure you've selected the correct variants. If everything is correct, click the "Proceed to Checkout" box. On the information page, enter the correct address details. Make sure all information is correct. Once these details are filled in correctly, you can click the "Proceed to Shipping" button.
On the "Shipping" page, you can review the entered address details. It also indicates that each shipment is completely free of charge. As a token of our appreciation for our customers, we always cover the shipping and delivery costs. You can proceed by clicking the "Proceed to Payment" box.
- Paypal
- Visa
- Mastercard
- Maestro
- American Express
Once you have selected the correct payment method, click the "Complete Order" box, and you will be redirected to your chosen payment method. Follow the instructions on the respective page to complete your order. In the unlikely event that you encounter any issues with your order, you can always contact us.
Lost Package?
If a package goes missing or cannot be delivered for logistical reasons, we always send a new package first before proceeding with refunds and returns. If the order is not received 60 days after shipping, it can be refunded.
For any other questions, please contact us.
✉️ - info@amys-choice.com
💬 - Frequently asked questions
📱 - +31 6 45991089